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Curious about a specific piece? Take a look at our frequently asked questions or get in touch using the form.
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Frequently Asked Questions
How do I care for my sterling silver jewelry?
To preserve your sterling silver, store it in a dry place and gently polish it with a soft silver polishing cloth when needed. Take extra care with vintage pieces, gemstones and delicate settings, and avoid harsh chemicals.
What is your return policy?
We offer a straightforward 14-day return policy. If your purchase isn't quite right, please contact us as soon as possible. Items should be returned in the same condition in which they were received, using a fully tracked and insured service.
How long does shipping take?
Orders are carefully packaged and usually dispatched within 1-2 working days. Delivery times vary depending on the service and destination, and tracking details will be provided where applicable.
Are your pieces authenticated?
Every item is carefully examined before listing, including any silver markings and hallmarks where present. We describe each piece as accuratley as possible and clearly show relevant marks and condition in the listimg.