Get in Touch
hello@annesvintagecharm.com
123 Vintage Lane, London, UK
Mon – Fri: 10am – 6pm
Sat: 10am – 4pm
Frequently Asked Questions
How do I care for my sterling silver jewelry?
To preserve the luster of your sterling silver, we recommend cleaning it with a soft, damp cloth after each wear. For a deeper clean, use a mild soap solution and a soft toothbrush. Always dry thoroughly with a microfiber cloth and store in a dry, dark place to prevent tarnish.
What is your return policy?
We offer a 30-day return window on all items. If you are not completely satisfied with your purchase, please contact us within this period to initiate a return. Items must be returned in their original packaging with all tags attached.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping takes 5-7 business days, while expedited shipping is available for an additional fee. Tracking information is provided once your order has been dispatched.
Are your pieces certified?
Yes, all our sterling silver jewelry is carefully inspected for quality and authenticity. While we do not provide a traditional certificate of authenticity, we maintain a decade of expertise in identifying genuine vintage and contemporary sterling silver.